Return Instructions
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Step 1 Contact us via phone:
1-800-248-4844 or email:
production@infocase.com
to request an RMA, ask any questions, or to check status. We will reply promptly if unavailable.
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Step 2 Mark the RMA# on the outside of the box and include your name, phone number and the desired return shipping address inside the box with the defective case. |
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Step 3 Ship the case prepaid to:
InfoCase Customer Service
4043 S. Madison Ave.
Cincinnati, OH 45212 |
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Step 4 Allow three weeks from date of receipt for repairs. The repaired or replaced case will be shipped back to you prepaid via UPS ground delivery. |
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