InfoCase and Refreshed Tech Partner to Launch Guaranteed Buyback Program for K–12 Devices

InfoCare360™ extends device protection into lifecycle certainty with guaranteed value at Refreshed Tech

CINCINNATI, OH — InfoCase, a leader in rugged device protection for 30+ years in education, formed a new strategic partnership with Refreshed Tech to introduce a Guaranteed Buyback Program as part of the new InfoCare360 Device Protection Plan.

Designed to address one of the most persistent challenges faced by school districts—unpredictable device life cycle costs and uncertain end-of-life value—this partnership combines continuous physical protection with guaranteed financial outcomes.

With the InfoCase PermaLock™ XP locking protective case and Refreshed Tech’s buyback expertise, schools can now ensure devices remain protected throughout their lifecycle and retain measurable value at refresh.

 

From Protection to Lifecycle Certainty

For years, school districts have invested in student devices without a clear path to manage long-term cost, condition, and recovery value. Devices are often returned damaged, inconsistently protected, or missing components—driving up repair costs and reducing resale opportunities.

InfoCare360™ changes that model by combining:

  • Rugged, always-on device protection
  • Simplified repair and asset management
  • And a structured buyback program

Together with Refreshed Tech, InfoCase delivers a complete lifecycle solution designed for predictability—not uncertainty.

InfoCase PermaLock XP installed on a student device sitting in a classroom

Predictability Perfected: Devices That Stay Protected

Guaranteed Buyback starts with one critical factor—device condition. PermaLock™ XP, the only case that screws tight and locks on, eliminates the most common failure point in device protection: removable cases.

PermaLock™ XP locks directly onto devices with a tamper-resistant design that:

  • Prevents student removal
  • Ensures continuous 24/7 protection
  • Passed drop testing up to 5 feet on hard surfaces

By ensuring the case stays on, PermaLock™ XP helps maintain device condition at scale—making guaranteed buyback pricing achievable.

 

A Complete Buyback Program—Built for Schools

The InfoCare360 Buyback Program, powered by Refreshed Tech, transforms device retirement into a simple, secure, and financially optimized process.

Rather than treating end-of-life as an afterthought, schools can now plan with confidence through a structured 4-part model:

  • Estimated Quote – Fast, no-obligation valuation for planning
  • Free Retrieval – Logistics handled at no cost
  • Guaranteed Data Security – Certified data erasure with full compliance
  • Lifecycle Retirement – Final reporting for audit and financial closure

This approach ensures maximum value recovery, zero data risk, and complete transparency.

 

Built for the Realities of K–12

Modern school districts manage thousands of student devices across classrooms, buses, and homes. Without consistent protection and a defined end-of-life strategy, costs quickly become unpredictable.

The InfoCase + Refreshed Tech partnership enables schools to:

  • Reduce breakage and repair rates
  • Eliminate lost or unused cases
  • Improve device uptime for students
  • Plan refresh cycles with financial clarity
  • Maximize return on technology investments
Rugged Enough - The Design Reality

Turning Protection Into Certainty

If the device is issued, it’s protected.

“PermaLock™ XP ensures devices stay protected—not just when it’s convenient, but throughout their entire lifecycle,” said John Matthews, General Manager of InfoCase. “By partnering with Refreshed Tech, we’re extending that protection into guaranteed outcomes. Schools can now plan their technology investments with confidence from deployment to retirement.”

“Condition is everything in determining buyback value,” said Kyle Wainwright, CEO of Refreshed Tech. “With InfoCase ensuring consistent device protection, we can confidently stand behind guaranteed pricing. This brings a new level of predictability to K–12 device programs.”

To learn more or request information, visit: www.infocase.com/infocare360-device-protection-plan/

About InfoCase

InfoCase, a Gamber-Johnson brand, has been delivering rugged device protection solutions for education for more than 30 years. By combining durable design, thoughtful engineering, and deep expertise in K–12 technology deployments, InfoCase helps schools extend device lifecycles, reduce preventable damage, and protect taxpayer-funded technology investments.

 

About Refreshed Tech

Refreshed Tech specializes in IT asset disposition, refurbishment, and lifecycle management solutions, helping organizations maximize value recovery while ensuring secure, compliant, and sustainable device retirement.

Media Contact

Ashton Morris, Marketing Specialist
InfoCase
P: +1 513-854-3023
E: [email protected]

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