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eCommerce Shipping Policy

Your privacy is important to us. When you provide information to us via our Web site, we protect it detailed in the Policy Guidelines below. Questions, please let us know.

Lost or Damaged ItemsThis Shipping Policy applies exclusively to purchases made directly through the InfoCase.com. Orders placed through our authorized partners or resellers are governed by their respective policies and are not covered by the terms outlined below.

Shipping Methods

We currently offer Standard Shipping at checkout for all online orders. If you require expedited shipping, please contact us before placing your order. We will do our best to accommodate special shipping requests. Please note that expedited shipping may incur additional charges beyond the standard flat-rate pricing.

    Shipping Rates

    Our shipping rates are as follows:

    • Orders under $60: Flat-rate shipping of $7.95
    • Orders $60 or more: Free Standard Shipping

    These rates apply only to orders within the continental United States.

    Shipping Restrictions

    At this time, InfoCase does not offer international shipping. We only ship to the continental 48 U.S. states. We do not currently ship to U.S. territories, Alaska, Hawaii, APO/FPO military addresses, or P.O. Boxes.

    Order Fulfillment

    Orders are generally fulfilled within 1-3 business days. Please note that credit cards will not be charged until ship. Orders may appear as a pending charge until ship.

    Track Your Order

    Once your order is placed, you will receive a confirmation email. Once your order ships, you will receive an email with tracking information. If you have any questions, please reach out:

    A member of our Customer Service team will be happy to assist you.

      Delivery Timeframes

      Orders are typically fulfilled within 1-3 business days. Standard shipping typically delivers within 3–7 business days after the order has shipped. Delivery times may vary depending on the destination and carrier.

      Generally, you can expect 3-5 days for standard shipping depending on your delivery address and state. For exact shipping details, please refer to your tracking email after your order ships.

      Lost or Damaged Items

      If your order arrives damaged, or if your package is lost in transit, please notify us within 7 business days of delivery (or expected delivery). You may contact us using any of the following:

      We’ll work with you to resolve the issue promptly.

      Request A Free Demo Case Today

      *Free Demo Case available on Bulk Orders Only. Speak with an InfoCase Sales Rep to learn how to request yours.